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Growth ring: Care and support

Website maintenance and care

Launch day is the start, not the finish.

Websites need looking after: security patches, expired listings, broken links, new offers and the small fixes that add up. A care plan gives you one team that knows your site and responds when something needs changing.

Updates, backups, security checks, fixes and small changes after launch, so your site keeps working while you run the business.

Who this is for

Website maintenance is the ongoing work that keeps a site secure, fast and up to date after launch: software updates, off-server backups, uptime monitoring and small content changes. We provide it for business websites across the UAE, with response times agreed in writing around UAE business hours (GST, UTC+4). Redesigns and major new features are scoped and quoted separately.

Problems we solve

Nobody is responsible for the website.
You get one point of contact who knows how the site works and keeps it updated, backed up and monitored.
Small changes take weeks.
A monthly allowance for content and design changes means updates happen without a new project each time.
Out-of-date content is costing you trust.
Expired offers, sold units and old prices are flagged in regular checks, so the site says what is true today.

What's included

Updates and security
Framework and dependency updates applied and tested, with security patches first.
Off-server backups
Backups stored away from the hosting account, with a tested way to restore them.
Uptime and error monitoring
Alerts when the site or a key form stops working, so problems are noticed before customers mention them.
Content and small changes
A monthly allowance for edits, new pages, offer banners and small features, in English and Arabic where your site has both.
Speed and search checks
A regular look at page speed, Search Console and Bing issues and broken links, with fixes made.

How it works

  1. 1

    Health check

    We review the site, hosting and access, so we know exactly what we are looking after.

  2. 2

    Agree the plan

    What is covered each month, response windows in GST, and how you request changes.

  3. 3

    Monthly care

    Updates, checks and your requested changes, carried out and tested.

  4. 4

    Written summary

    A short monthly note of what was done, what we noticed and anything worth planning next.

All work

Questions

Can you maintain a site you didn't build?

Usually, yes. We start with a health check to understand how it was built and flag anything risky before taking it on.

What isn't included?

Redesigns, new sections and major features are scoped and quoted separately, so the monthly plan stays predictable.

What happens if the site goes down?

Monitoring alerts us and we work to restore it. Response windows in GST are agreed up front, so you know what to expect.

Is there a lock-in contract?

Terms are agreed with you in writing. Either way, you keep ownership of your site, hosting and accounts.

How much does website maintenance cost?

It depends on how the site is built, how often its content changes, the size of the monthly allowance for edits and the response times you need. Choose the ongoing monthly option in the contact form and we will suggest a plan that fits.

Tell us what you need

Send a few lines about your business and the project. Our team will reply with questions or a time for a video call.